If you're still experiencing issues, you can contact support for additional assistance. The reason for disabling this setting is that by default, Internet Explorer thinks any site on the proxy bypass list is an intranet site and will display that site in Compatibility View unless Display intranet sites in Compatibility View is disabled. Uncheck Display Intranet Sites in Compatibility Viewĭisabling Display intranet sites in Compatibility View generally applies when you are using a proxy for internet connection and have bypassed the proxy for connections to, eu., or ca. (usually done for Phish Alert Button compatibility). Open Compatibility View settings again, uncheck this box, and click Close. If this does not fix the issue immediately, there is another setting you should turn off called Display intranet sites in Compatibility View. If KnowBe4 is listed under the Websites you've added to Compatibility View list, click Remove to remove it, then click Close. If you are using Internet Explorer 11, click here to see the instructions. To turn off Compatibility View, click the gear icon on the top right of your browser, then click Compatibility View settings. If you are using Internet Explorer 8, 9, or 10, see the instructions below. So you'll need to make sure you are not viewing the KnowBe4 site with Compatibility View enabled. To properly view the training, you should always use the latest version of the browser you're using. Compatibility View essentially makes your browser interpret a website as if you are using a much older version of Internet Explorer. Download the Enterprise Mode Site List Manager (schema v.If you have Compatibility View turned on when accessing the KnowBe4 site, it can cause issues that will prevent you from properly viewing training modules.Download the Enterprise Mode Site List Manager (schema v.2).Turning on and using IE7 Enterprise Mode or IE8 Enterprise Modeįor instructions about how to add IE7 Enterprise Mode or IE8 Enterprise Mode to your webpages and apps, see:Īdd single sites to the Enterprise Mode site list using the Enterprise Mode Site List Manager (schema v.2)Īdd single sites to the Enterprise Mode site list using the Enterprise Mode Site List Manager (schema v.1)Īdd multiple sites to the Enterprise Mode site list using a file and the Enterprise Mode Site List Manager (schema v.2)Īdd multiple sites to the Enterprise Mode site list using a file and the Enterprise Mode Site List Manager (schema v.1)įor instructions and more info about how to fix your compatibility issues using Enterprise Mode, see Fix web compatibility issues using document modes and the Enterprise Mode site list. We’ve also replaced Edge Mode with IE11 Document Mode, so you can explicitly use IE11 on Windows 10. Webpages render using the Internet Explorer 5 document mode.īecause we’ve added the IE7 Enterprise Mode option, we’ve had to rename the original functionality of Enterprise Mode to be IE8 Enterprise Mode. Webpages render using the Internet Explorer 7 document mode. Compatibility View chooses which document mode to use based on whether there’s a DOCTYPE tag in your code: IEedge pull a user out of compatibility mode if they have it activated when they land on your site, and hide the compatibility mode button so they can’t accidentally activate it while on your site. Well, with the new releases of Internet Explorer 11 and 10, this feature has been. Microsoft IIS (in web.config): Numbers two and three both do basically the same thing. Some Updates about IE Compatibility Mode IE11 and IE10 in Windows 8/8.1/7.
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